REFUND POLICY

Thank you for choosing Bismillah Apparels for your shopping needs. We are dedicated to providing you with a seamless and delightful shopping experience. Please take a moment to familiarize yourself with our Return and Exchange Policy below:

Responsibility for Exchange and Return:

Customers are responsible for both the exchange and return processes. However, if there are any issues with the product or order upon delivery, Bismillah Apparels will cover the delivery charges.

Timely Resolution:

Exchange and returns will be handled within 10 days of the request initiation. Upon receipt of the returned parcel, we will promptly process your request, and if applicable, dispatch a new order.

Sale Articles Policy:

Please be aware that sale articles are not eligible for return or exchange. We recommend reviewing product details and specifications before making a purchase.

Initiating Return or Exchange:

To initiate a return or exchange, kindly contact our customer service within 10 days of receiving your order. Provide your order number, reason for return or exchange, and any relevant details.

Condition of Returned Items:

Returned items must be in their original condition, unused, and with all tags and packaging intact.

Refund or Replacement:

Once the returned items are received and inspected, we will process a replacement based on your preference. Exchange is subject to stock availability. Customers will be responsible for courier charges in case of online exchange. Please note, we do not offer cash refunds, and accessories and sale items are non-returnable and non-exchangeable.

Contact Information:

For any inquiries, suggestions, or complaints, please contact us at: info@bismillahapparels.com. Our customer care operates from Saturday to Thursday, 11:00 AM to 07:00 PM United States Standard Time.

We appreciate your cooperation and understanding in adhering to our Return and Exchange Policy. At Bismillah Apparels, we are committed to ensuring your satisfaction with our products and services. Should you have any further questions, please feel free to reach out to our customer service team.

Happy Shopping!